Refund Policy

Class Refund Policy: If you are unable to attend a registered class session, you must notify the ECC Program Director in writing. A 10% processing fee will be charged per person. Refunds take a minimum of three to four weeks for reimbursement and will be issued by the ECC. An ECC credit, if issued, is valid for one year from the date of issue. Refunds or ECC credits will be issued based on the date of the cancellation as follows: Cancellation before first class: 90% refund or ECC Credit Cancellation after first class: 75% ECC credit Cancellation after second class: 50% ECC credit Cancellation after the third class: No ECC credit or refunds One Day Event/ Program Refund Policy: 48 hours or more prior to the event – 90% refund or credit on HH 24 hours prior to the event – 75% credit on HH Day of event – 50% credit on HH (must provide program director with a physician’s note to receive refund) Summer Camp Refund Policy: In the event of cancellation, you will be charged the deposit fee for administrative costs ($100 for first cancelled week and $75 for each additional cancelled weeks). The tuition balance is refundable if your child cannot attend camp and we are informed (two weeks prior to camp start) Monday, June 10th 2024. No refunds once the camp season has started. Withdrawal requests must be made in writing. No telephone requests will be honored. No refunds can be made for early departure once the camp season has begun. (e.g., illness, injury or home sickness). All campers will receive our vital information package and medical form when they send in their registration. The health forms and medications needed during the camp day must be submitted by Monday, June 3rd 2024 or your child cannot attend camp until it has been received, reviewed and approved by a director. We will not accept children to camp unless all required paperwork is received and complete. Medications must have proper labeling, original container, non-expired and have doctors and parents’ signatures on medication administration form with a care plan.